The Sample You Can’t See: Why Pre-Analytics Is the Biggest Blind Spot in the Lab
Explore what happens to samples before they reach the laboratory, where visibility gaps can occur and how a more connected journey can support sample integrity, traceability and investigations.
- 15 September 2026
- 12pm AEST
Can’t make it live? Register anyway and we’ll send you the full recording.
About this webinar
Between collection and booking in, a sample passes through people, vehicles and environments the lab doesn’t control. That’s typically two to six hours, and longer for rural collections. For that window, most labs hold no record of what happened to it.
This session maps that blind spot. We’ll follow a single sample from collection to the bench, stopping wherever nobody would have known if something had gone wrong.
It’s the opening session of a five-part series, and deliberately broad. Whether you manage a lab, own quality, coordinate couriers or sign off the budget, it sets up the four that follow.
Who is this for
This first session is intentionally broad. If a sample passes through your hands, your team or your budget, there’s something here for you.
- Laboratory managers and operations managers
- Quality and compliance managers
- Courier, logistics and network coordinators
- Laboratory directors, procurement and finance
- Anyone responsible for protecting sample integrity before lab receipt
Register for the live webinar
- Tuesday, 15 September 2026
- 12pm AEST
- 45 minutes, including live Q&A
- Live online via Zoom
Registration takes a few seconds and is handled by Zoom. You’ll get a Zoom confirmation email with a calendar link and a reminder the week and day before.
Can’t make it live?
Register anyway. We’ll send you the full recording within 24 hours, and you can submit questions in advance for the live Q&A.
What you'll take away
Where lab errors actually originate
Why the pre-analytical phase carries the majority of laboratory errors while attracting the least investment, and why it's the phase that's hardest to see.
Where the record actually stops
Following one sample end to end, and the moments where nobody would have known if something had gone wrong.
Knowing where something is vs knowing what happened to it
The distinction that separates asset tracking from a genuine chain of custody, and why every session that follows depends on it.
Why problems surface late, and to the wrong person
Why an absent record is almost always discovered after the fact, by someone with no way left to fix it.
What the same journey looks like with a record behind it
The same sample, the same route, but with every stage leaving something behind that can be checked later.
Who you'll hear from
Michael Burton
CEO, BinaryMed
Michael co-founded BinaryMed and works with pathology networks across Australia, the UK and Europe on bringing real-time visibility to the pre-analytical phase, the stage he argues is the most error-prone and least instrumented in diagnostics.
Caitlin Young
Host, BinaryMed
Caitlin works with medical and cold-chain teams across APAC on protecting critical samples and supplies in transit. She joined BinaryTech from Diligent, where she spent nearly seven years in governance and compliance software.
Frequently Asked Questions
Yes, completely. There's no cost and no catch.
Yes. Everyone who registers gets the recording within 24 hours, whether or not they attend live.
45 minutes, including around ten minutes of live Q&A at the end. We finish on time.
No. This session is deliberately product-free. It's about the problem, not our answer to it.
No. Each one is self-contained and built for a different role. This first session will help you work out which of the others is worth your time.
Yes, either live in the Q&A or submitted in advance when you register. We answer anything we run out of time for by email afterwards.
The pre-analytical phase is where most lab errors begin. Let's look at it properly
Tuesday 15 September 2026 · 12:00pm AEST · 45 minutes · Free
